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No
one expects to get taken in by a scam or to pay good money for poor
service or substandard goods. But how can you be sure? Will you
recognize a con artist when he shows up at your door? Can you decipher
the fine line between unethical and illegal practices? What are
your rights as a consumer? What questions should you ask? Who do
you check with if you have suspicions?
Foran covers
it all, from cars to homes to financial services and much more,
including everyday concerns like:
- How
do you check your credit rating
- What
do you watch for when leasing a car
- Do
you need a home inspection when buying a new house
- Can
you get satisfaction when the dry cleaner ruins or loses
your clothes
- What
are the standard practices in contracts and billing for
home renovators
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AND what can
you do if you fall victim to an illegal scam.
For a complete
list of chapters, see Canadian Consumer Alert Table
of Contents.
Pat Foran,
award-winning journalist, consumer advocate and host of CTV's Consumer
Alert, arms you with the information you need to buy smart, avoid
traps and save money. With real-life examples, he emphasizes the
need to read the fine print, do your homework, check with the Better
Business Bureau - and he offers hundreds of tips and warning signs
that are common to the swindlers of today.
In Canadian
Consumer Alert, Foran explains that being an informed consumer and
an "effective complainer" is your best defence. Basing his findings
on real-life investigations, he reveals that a lot of scams are
actually legal. They exist because of loop-holes, common misconceptions
and unscrupulous practitioners.
As
a consumer advocate, Foran has obtained thousands of dollars in
refunds, reversed dubious contracts and lobbied governments to review
and even change legislation. Let him help you protect yourself and
your hard-earned cash.
Pat Foran is
an award-winning journalist and the host of Consumer Alert, a popular
consumer advocacy segment on CFTO News. He is also a regular guest
on Canada AM. He lives, with his family, in Toronto.
$24.99
Consumer
Affairs/Reference
http://www.mcgrawhill.ca
Order
Pat's Book
ISBN: 0-07-088767-5
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